FAQ
Shopping Information
What material are the shirts made of?
Our shirts are made of 100% organic cotton.
Are personalized orders possible?
We are happy to do that! Just send us a personal message and we can discuss the details.
Information on sizes
All our sizes are unisex. Please refer to the size chart for the exact measurements. If you have any problems, please contact us.
Care instructions
Wash gently cold, turn inside out. Use mild detergent and wash similar colors together. Dry on low heat or hang to dry to extend the lifespan. Iron inside out if necessary. No chemical cleaning necessary.
Color adhesion committee
The colors may vary due to different materials, giving each product a unique touch. We aim for the most accurate color reproduction possible but cannot guarantee an exact match.
Payment Information
What payment methods does MilouMingle offer?
You can pay by bank transfer in advance, PayPal, credit card (VISA, MasterCard), Sofortüberweisung, direct debit, or invoice.
Order Returns
Returns and cancelations
Due to the individual nature of our products and our business model, we do not accept returns or offer refunds UNLESS the product is faulty, damaged, or incorrect. Cancellations are not possible.
When will my order be shipped?
Delivery times are on average between 3-10 days. Although we do our best, delivery times cannot be guaranteed due to postal or other delays.
Something went wrong with my order
If there are any issues with your order, please contact us. We are here to assist you and ensure your satisfaction. Mistakes happen.
Have a question?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 6 - 12 business days from the time your package arrives back to us for a refund to be issued.